Shipping policy
Shipping Policy
We aim to deliver your orders as quickly and efficiently as possible. Below are our detailed shipping policies:
1. Shipping
- Shipping Time: Domestic orders are typically delivered within 5-7 business days.
2. Order Processing
- Orders are processed within 24-48 hours on business days. You will receive an email confirmation once your order has been shipped.
- If there is a delay in processing your order, we will notify you as soon as possible.
3. Tracking Information
- Once your order is shipped, we will send you a tracking number. You can use this to monitor your order's delivery status.
4. Delayed or Lost Shipments
- If your shipment is delayed or lost, please contact our support team at 8237425330 Jades.essence.fou@gmail.com
We will work with our shipping partners to resolve the issue.
5. Incorrect or Incomplete Addresses
- It is your responsibility to provide the correct shipping address. We are not responsible for failed deliveries due to incorrect addresses. In such cases, additional shipping charges may apply.